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Snapzilla Server Move 2/8

Date Posted: February 8, 2010
Author: Snapzilla Blog
Syndicated from: Snapzilla Blog
Filed Under: MV-SL-Technical

Starting at 10 PM ET/7 PM PT, Snapzilla will be unavailable while the site is being transferred to a new server. You can continue to send pictures to pics@slpics.com – they will be processed once the site is live on the new server. The site will be back up asap on Tuesday, 2/9. Some images may be unavailable temporarily while the files are being transferred.

[RESOLVED] Inworld servcies interrupted.

Date Posted: February 8, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[12:02 PM PST] This issue has been resolved and inworld activities can resume

[11:55 AM PST] We are currently experiencing problems with possible tp failures and general inworld services. Please refrain from rezzing no copy items and and making purchases. We are investigating the problem and will post updates here.

Support Portal Maintenance

Date Posted: February 8, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

The Support Portal will be undergoing maintenance on Tuesday 9th February from 8.00am PST until 11.00am PST.

During this time residents will be unable to create tickets or use Live Chat. For abuse issues, please continue to use our abuse report system.

Public JIRA Down for One Hour at 1 a.m. Pacific Monday

Date Posted: February 7, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

We’re installing a few upgrades and restarting PJIRA beginning at 1:00 a.m. Pacific tomorrow morning.

Even if PJIRA seems accessible during this time, you may lose edits. Please refrain from updating any PJIRA pages during the maintenance window.

If the scope or scheduling of this work changes, we’ll update you here.

The 2500 prim skeleton

Date Posted: February 7, 2010
Author: Peter Stindberg
Syndicated from: Second Stindberg
Filed Under: MV-SL-Technical

Approximately 2500 prims were used for the huge Leviathan skeleton on the new Ahab's Haunt sim. Of those 2500 prims, quite literally only a handful are sculpts. All the other prims are regular prims. Not a single prim I found is larger than 10x10x10 meters or - in other words - this humongous build was constructed without a single megaprim.

The skeleton was built by "moles" - content creators contracted by Linden Lab. It is a safe assumption that the moles know what megaprims are, and how to use them. At the ...

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[RESOLVED] Forums.secondlife.com Intermittent Issues

Date Posted: February 6, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[6 February 2010 - 12:05am PST] The issues have been resolved and are working. Thank you for your patience.

[5 February 2010 - 11:25pm PST] Forums.secondlife.com is having intermittent issues. We are working to resolve the problem. Please watch this blog for further updates.

Album of the Week ~ Cuba

Date Posted: February 6, 2010
Author: Snapzilla Blog
Syndicated from: Snapzilla Blog
Filed Under: MV-SL-Technical

Carthalis Rossini has created a small but incredible album of images with a Cuban theme. The images are lush, romantic and passionate, like so much of Carthalis' work. I hope there will be more images added, but if not, it is still a fantastic album.

Island Monthly Fee Pricing for 2010

Date Posted: February 5, 2010
Author: jack@lindenlab.com
Syndicated from: Second Life Blogs : Blog List - Land and Sea
Filed Under: MV-SL-Technical

Last year we had a lot of feedback from Residents that they need us to be more open and predictable around pricing and product changes. We're committed to doing exactly that and I hope in recent times you have seen us talking earlier and giving more notice of upcoming changes. Now that we're into February I would like to provide all of our residents with some pricing assurance around the monthly island fees for the coming year. This post does not refer to Mainland pricing.

As most of you will know, last summer we allowed Grandfathering of all existing Homesteads bought before July 1st 2009, with a commitment that this Grandfathered monthly pricing would run until July 1st

...

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JIRA Unavailable

Date Posted: February 5, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[4 February 2010 - 11:50pm] JIRA are currently unavailable. We are working on the issue now. Please watch this blog for further details.

[Posted] In-World Services Disrupted

Date Posted: February 4, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[Posted 4:37pm PST] We are currently experiencing some issues related to in-world services. We’re tracking down the source as rapidly as possible. Please do not attempt L$ operations or manipulate no-copy items until we issue an all-clear. We will update this post as we know more.

Global Technology Data Center Initiatives in Q1

Date Posted: February 4, 2010
Author: communities@secondlife.com
Syndicated from: Second Life Blogs : Blog List - Technology
Filed Under: MV-SL-Technical

Hello and welcome to my first attempt to get the word out around some of the projects going on within the Global Technology group here at Linden, and more importantly, how that affects you - the resident. Allow me to introduce myself, I'm Les Linden, lead program manager for GTech coming to you from our Virginia Lab. You may have read FJ's latest blog describing some of the issues we've encountered while we continue to move our infrastructure onto a much more stable colocation platform. We've been planning this migration project for over a year, and we're now in the last critical weeks on our path to success. Unfortunately, as you may already know... we've

...

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[Resolved] Xstreet Logins

Date Posted: February 4, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[Resolved @ 8:09 am] This issue has been resolved and logins have been restored. Once again, thank you for your understanding.

There have been a few reports of Xstreet experiencing some difficulties in regards to logins. We are currently investigating the situation. Thank you for your patience while we work towards a resolution.

Picnik Premium Features Free 2/3

Date Posted: February 3, 2010
Author: Snapzilla Blog
Syndicated from: Snapzilla Blog
Filed Under: MV-SL-Technical

Sorry for the late update on this, but the premium editing features in the Picnik image editor (which Snapzilla uses) are available today for free for one day, ending tomorrow morning at 9 am. If you would like to try out what the premium features are like, this is a good time to do so. Details are available here:

http://blog.picnik.com/2010/02/one-billion-pictures-served/

As a reminder, here is an entry on how to use the editing features on Snapzilla:

http://www.sluniverse.com/snapzillablog/post/Editing-Your-Images.aspx

Logins, Inworld Services and Support Down for Maintenance February 8th at 5 a.m. Pacific

Date Posted: February 3, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

Monday, February 8 2010 at 5:00 a.m. Pacific, we’ll be closing logins and disabling major inworld services for ninety minutes of upgrade work on our databases.

During the maintenance, logins, account registrations, XStreetSL, and the land store will be unavailable, along with Support Ticketing, Live Chat and telephone support.

The Knowledge Base will remain available.

Residents who are in world will not be disconnected when maintenance begins, but will lose access to services such as

mapping,
teleport,
inventory,
object and L$ transfers, and
LindeX.

We’ll warn in world several minutes before the outage begins, and we’ll post any changes to the scope and schedule of the work here as they develop.

We appreciate that this will inconvenience a number of our Residents. The maintenance work is

...

Read the rest at the source...

[Resolved] Stipend Payments Delayed

Date Posted: February 3, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[Resolved Feb. 3 @ 5:17 am] All stipends should have now paid out. Thank you for your patience while we finished this process.

[Updated 7:38pm PST] Stipends are still in the process of paying out. If all goes accordingly, the next update will be when the stipends have successfully finished being paid. Please watch this post for updates.

[Posted 1:30pm PST] Due to the Inworld service disruption this morning, stipend payments have been delayed. We are currently in the process of paying out all due stipends and the process should finish over the next few hours. We will update this post if anything changes and when the stipends have finished paying out.

[RESOLVED] Very small set of regions having issues

Date Posted: February 2, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[Resolved 7:33pm PST] We have resolved the issue with this small subset of regions. If you are aware of a region that is still not back online, please contact support.

[Feb 2 6:20pm PST] An extremely small set of regions are having issues coming back online when being restarted. We are working on resolving the issue. If you are aware of a region that has gone offline and has not come back online within 30 minutes, please contact support.

Required Maintenance Tuesday 6 a.m., minimal impact

Date Posted: February 2, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

As we did last week, we’ll be performing up to three hours of network maintenance tomorrow, 2 Feb, beginning at 6 a.m. Pacific. Residents may experience isolated cases of TP and transaction failure.

We appreciate your patience during this necessary work.

[RESOLVED] Inworld Services Interrupted

Date Posted: February 2, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[6:15 a.m. Pacific] Services have been restored inworld and transactions with L$ and no-copy objects are safe.

[5:36 a.m. Pacific] We’ve cleared a cluster of issues, but there’s one slowdown left in our database. We hope to issue an all-clear very shortly.

[4:50 a.m. Pacific] Inworld services have been disrupted for a number of Residents. We’re assessing as rapidly as possible. Please do not attempt L$ operations or manipulate no-copy items until we issue an all-clear.

We’ll keep you posted.

[RESOLVED] Inworld Issues

Date Posted: February 1, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[RESOLVED] 5:22pm PST - This issue have been corrected and resolved.

We are currently working on some database issues that have affected teleports. As a precaution, please refrain from inworld transactions or rezzing objects. We will update this post.

To Designers

Date Posted: January 31, 2010
Author: sasyscarborough
Syndicated from: ....Scarborough Flair ....
Filed Under: MV-SL-Fashion, MV-SL-General, MV-SL-Technical

Mel and I have discussed this in length, to mod or not to mod. As a scripter, business owner and builder he has very strong opinions about what we put into Second Life, and what each person takes from it. He holds very true to those convictions, and even though he has done work for some big businesses in Second Life, he will and has also turned down a lot of jobs because of not wanting to make things that will just add to the strain on our resources.

Read what he has to say, and maybe look at what you are doing, and ask yourself what are the reasons behind your perms choices. I have found often that

...

Read the rest at the source...

[RESOLVED] regAPI failures

Date Posted: January 29, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[Resolved] 1/29/2010 2:03 pm PST The issue with the regAPI has been resolved.

1/29/2010 12:35 pm PST
Some residents have been experiencing failures with the Second Life regAPI for certain requests. We are working on a resolution right now. Please check back to this blog for updates.

[Resolved] Jira.Secondlife.com is down

Date Posted: January 28, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[RESOLVED] 6:51 pm pst, 1/28/2010. The Second Life Jira website (https://jira.secondlife.com) is back online.

The Second Life Jira website (https://jira.secondlife.com) is down. We are working on a fix to get it back up as soon as possible. Please check back to this blog for status updates.

[RESOLVED] Voice Issues

Date Posted: January 28, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[28 Jan 2010 - 3:10am PST] Issues with voice have been resolved. If you are experiencing problems, please relog.

[28 Jan 2010 - 2:50am PST] We are currently experiencing voice issues in Second Life. It appears to be affecting a small number of our residents and we are working with the engineers to correct the problem Please keep checking back here for updates.

[NOTICE] Second Life Auction Downtime, Wednesday Jan 27th 8:00PM – 9:00 PM PST

Date Posted: January 26, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

The Second Life Auction website ( http://usd.auctions.secondlife.com/ ) will be down for one hour Wednesday January 27th, 2010 between 8:00pm and 9:00pm PST for maintenance. Please watch this blog for further status updates.

Linden Homes to Launch February 17th

Date Posted: January 25, 2010
Author: jack@lindenlab.com
Syndicated from: Second Life Blogs : Blog List - Land and Sea
Filed Under: MV-SL-Technical

After a really successful Beta period we are delighted to announce that Linden Homes will be launching for all Premium members on February 17th.

Last month we opened a Beta program for a new feature of Premium Subscription that we've called a Linden Home. You can read the original blog post. We invited a few thousand existing Premium members to take part in the Beta and 750 of you took the option of a Linden Home, which is incredible.

This month we surveyed those Beta testers and as expected, we got some great feedback. Happily the large majority of testers told us that they have really enjoyed the experience and value it highly; thank you all for

...

Read the rest at the source...

[Notice] Required Maintenance

Date Posted: January 25, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[UPDATE 12:21 PM] Linden Lab will be performing required maintenance tomorrow, Tuesday morning January 26, 2010 at 6 AM Pacific (PST). The upgrade will take up to 3 hours to complete. Residents may experience
some isolated instances of teleport and transaction failure. Linden Lab appreciates your patience during this necessary upgrade period.

Random Snapshot ~ Jan. 25

Date Posted: January 25, 2010
Author: Snapzilla Blog
Syndicated from: Snapzilla Blog
Filed Under: MV-SL-Technical

Kit Namanari ~ Bunnies! ^.^

An adorable image from November, 2008.

Album of the Week ~ Solace Beach

Date Posted: January 25, 2010
Author: Snapzilla Blog
Syndicated from: Snapzilla Blog
Filed Under: MV-SL-Technical

Sapphire Weatherwax has put together a fantastic album of images taken in the Solace Beach Estate sims. Sapphire has only been a Snapzilla member for a few months and has already become one of my favorites.

Group Payout Issues

Date Posted: January 24, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[24 January 2010 8:30PM Pacific] There are currently technical issues with Group Payouts which will be delayed. Our teams are working on resolving this issue as soon as possible. Please watch this blog for any further details.

[RESOLVED] Server 1.34.3 deploy (emergency)

Date Posted: January 22, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[RESOLVED 11:00AM PST January 23 2010] We have successfully completed Server 1.34.3 deployment, we thank you for your patience.

[8:50pm Pacific, January 22 2010] Due to a potent sim-crashing bug, Server 1.34.3 will be deployed tonight / tomorrow. The roll will begin around 21:00 Pacific.

As with all of our server deploys, each region will be restarted once during one of the rolling restart periods. Most regions should be down no more than 5-10 minutes, although some fraction of the regions will take 20-30 minutes to upgrade. If your region stays down for

...

Read the rest at the source...

[Resolved] Landstore Unavailable

Date Posted: January 22, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[22nd January 2010 1.54AM PST] The landstore is back online and is available to be used. If you notice any errors please contact Customer Support. Thank you.

[21 January 2010 10:30PM PST] We are currently experiencing issues with the Landstore, and will be unavailable until further notice. We will post more details as they become available; check back for updates.

[RESOLVED] Inworld, login issues

Date Posted: January 22, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[21 January 2010, 11PM Pacific] [RESOLVED] Hardware issues have now been fixed and functioning fully. Thank you for your patience.

[9:35pm Pacific] We’re currently experiencing some hardware issues that will affect some residents. Symptoms include inability to log in, and inability to access inventory or rez objects while inworld. We’re working to restore full functionality as soon as possible and will post here when we have more information.

Coming Soon: Viewer 2 Public Beta

Date Posted: January 21, 2010
Author: howard@lindenlab.com
Syndicated from: Second Life Blogs : Blog List - Technology
Filed Under: MV-SL-Technical

Happy New Year! As you may have noticed, it's 2010, and we haven't yet shipped the project we referred to last year as "Viewer 2009". We made the decision to delay for a very good reason: It wasn't up to our standards of quality and user experience, and we simply needed more time to make it better.

A project the size of Viewer 2 (as it's now called) is a new thing for us at the Lab. We've not done much at this scale before and we've made some substantial changes to how we work in order to pull it off. Here's a bit ...

Read the rest at the source...

Search: Today’s Release

Date Posted: January 20, 2010
Author: communities@secondlife.com
Syndicated from: Second Life Blogs : Blog List - Technology
Filed Under: MV-SL-Technical

Update: We rolled back part of our Search release today after some unexpected complications with our server upgrade. The Self Identified Scripted Agent change was unaffected. We hope to have more information soon on a revised timeline for the Search upgrade.

______________________________________________

Please note, we have started the Search upgrade release announced here and expect it to finish in approximately 24 hours. You may see some variability in results during deployment.

In the release, we included the removal of Self Identified Scripted Agents from traffic scores. Starting tomorrow, you should see more accurate traffic scores reflected in Search. Read more and see the Search Guidelines. Remember to register your scripted

...

Read the rest at the source...

Logins, Inworld Services and Support Down for Maintenance Monday, FEB 8th

Date Posted: January 20, 2010
Author: Status Desk
Syndicated from: Second Life Grid Status Reports
Filed Under: MV-SL-Technical

[11:00 AM PST] Monday, February 8, 2010 at 5:00 a.m. PST, we will be closing logins and disabling major inworld services for ninety minutes of additional upgrade work on our databases.

During the maintenance, logins, account registrations, XStreetSL, and the land store will be unavailable, along with Support Ticketing, Live Chat and telephone support.

The Knowledge Base will remain available.

Residents who are in world will not be disconnected when maintenance begins, but will lose access to services such as

» mapping,
» teleport,
» inventory,
» object and L$ transfers, and
» LindeX.

We will warn in world several minutes before the outage begins, and post any changes to the scope and schedule of the work here as they develop.

We appreciate that this will

...

Read the rest at the source...

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